“I've been a member of TWCU Credit Union Co-operative Society Limited (TWCU) for 30 years. With over a decade of experience as a GDP Processor specializing in Research and Analysis, I embarked on an MSc in Public Sector Management during the pandemic, completing it in 2022. This experience bolstered my confidence to take on a more active role at TWCU. As a member of the CSO, I represented the organization and Trinidad and Tobago internationally, honing my presentation, group work, and analytical skills. Serving on the Credit Committee, Secretary of Education Committee, and as Alternate to the Board of Directors further deepened my understanding of Credit Unions and fueled my desire to contribute. Given the chance to serve as Director, I aim to actively participate in shaping TWCU into a forward-thinking, proactive organization, primed to excel in today's economic landscape.”
With over two decades of dedicated service in the credit union
movement, I have gained invaluable insights and experience that span
various sectors within the financial industry. My tenure at Cuna Caribbean Insurance, coupled with my role as Administrative Officer I
at TWCU Credit Union, has equipped me with a deep understanding
of risk management, compliance, and operational efficiency.
During my time at TWCU Credit Union, I led initiatives aimed at not
only enhancing performance and productivity but also ensuring
member satisfaction remains a top priority. As the approved AML/CF
Compliance Officer, endorsed by FIUTT, I played a pivotal role in
implementing and prioritizing compliance measures to safeguard the
Society's interests and maintain regulatory compliance.
I prioritize professional growth through active participation in annual
AML/CFT Conferences, staying updated on industry trends. My
educational background, including a Bachelor of Arts in Business
Management and an Associate Designation from the Life Office
Management Association Inc., highlights my dedication to excellence
and continuous improvement.
Transitioning to a Director role allows me to utilize my experience to
support the society's vision and strategy. I'm keen to work with the
Board to set objectives, prioritize member values, and foster
innovation for long-term success and growth.
I Camille Carasquero am a recently retired Credit Service Supervisor, with over 32 years of experience in Credit and Customer Service at TSTT. I have been a member of TWCU Credit Union since 1991. My Service to TWCU Credit Union over the years is as follows:
I attained a BA (Hons) in Business Studies. I have also Participated in
courses offered by the Credit Union League, and many courses offered
at TSTT.
I have been a member of Toastmasters International since 2005. I am
also a member of Lions International. I am also an Executive member
of Diego Martin Athletic Club. I am also involved at my Parish
Church, St John’s R C in Diego Martin.
I believe in servant leadership. My service to this Society speaks to
my level of commitment, I am extremely committed in all my
undertakings. I bring my business acumen to the table and would like
to see continued growth and development of the Society.
I have been a credit union member for the past 16 years.
I presently hold a Bachelor’s degree in Business Education as well as a
Master of Business Administration with an emphasis on
Entrepreneurial Management. I currently work as a Customer Service
Advocate at the TSTT/Bmobile Experience store in Lowlands Tobago.
Working in customer service over the past 15 years has allowed me to
anticipate customer needs and come up with practical and realistic
solutions to their problems.
I believe this skillset can assist in coming up with new and innovative
financial solutions to meet the needs of all our stakeholders as we
build our “one family”. I am especially interested in targeting our
young middle-income members to help them see the benefits that this
credit union brings.
I have been a member of the TWCU Credit Union Co-operative
Society Limited for more than 20 years. During this period, I have
served the Society in various statutory and non-statutory capacities,
including as the Supervisory Committee Secretary, Credit Committee alternate, Board of Directors alternate, Chairman of the Marketing and
Public Relations committee, and Member of the rebranding
committee. Currently, I am serving as Secretary of the Youth Arm
Development Committee and Marketing Committee.
Education: I hold a Bachelor of Arts with Honors in Marketing from
Anglia Ruskin University and an MBA in Digital Technology
Management from the University of Bedfordshire (UoB). Organization
& Profession: In my present role as a Senior Business Executive in the
Emerging Services and Innovation Division at TSTT I am involved in
the organization’s product development, implementation, and digital
adoption of SaaS solutions with a focus on FINTEC development.
As a People Leader and Senior Business Executive, in the Telcom
industry, I have gained relevant experience in my field, which has
equipped me to take on the responsibilities of the roles I am seeking to
fill.
I am passionate about serving the Society and giving back to my
community. I enjoy working with youths and sharing experiences in
this ever-changing community. I believe my contribution has been
impactful, and I can leverage my knowledge and experiences within
the financial ecosystem to add value and insight to the Society.
Onica K. Blackman has been a member of TWCU Credit Union Co-
operative Society Limited since 1999. She holds a BSc (Hon) in
Information Technology from the University of Hertfordshire and has
been employed with the Telecommunications Services of Trinidad and
Tobago for over 25 years.
During her tenure at TSTT, Onica has performed in various
management roles, including Enterprise Sales, Marketing,
Communications, and Customer Service. She currently serves as the
Manager of Tobago Operations.
Onica has also gained extensive experience by being involved with the
Credit Union Society for over 12 years, where she has held different
positions, such as Chairman of the Education Committee, Director on
the Board, Assistant Secretary and Secretary of the Board, and Vice
President of the Board. This has allowed her to receive training in
Credit Union Governance, Compliance, Investments, Risk, Anti-
Money Laundering, Debt Management, and Leadership among others.
With her vast experience in customer service, marketing, and
corporate communications, along with her knowledge of Credit Union
Management, Onica is passionate about bringing her expertise to the
TWCU Credit Union Co-operative Society Limited and contributing to
its growth and success.
I am Ingrid Jack, a mother of two, grandmother of three and a proud
active member of the TWCU Credit Union Cooperative Society
Limited. for the past 50 years.
Early financial management for my family, money-raising activities at
Girl Guides and St. Augustine Girls, and other experiences led to my
tendency to do a lot with little. My interest in financial institutions and
business administration was piqued. The appetite for all things HR
grew when I was selected to assist the job evaluation team at TSTT.
This resulted in an avalanche of service which is reflected in my
membership in the Mother's Union, Curepe Community Council and
St. George East Branch Association.
Serving became my mantra. My attraction in the credit union industry
was ignited by attending the Telephone Workers Credit Union's
Annual General Meetings. This led me to the Supervisory Committee,
where I reviewed the and attest to the Society’s finances. I was eager
to learn and willing to assist.
I currently serve as a Director, Credit Committee Secretary, HRIR
Committee Secretary, Delinquency Committee member and
Governance member. I will continue to use my knowledge and
experience to positively transform TWCU members. I shall persist in
advocating for succession planning and instilling in the younger and
more recent members the importance of financial conservation. In the
future, I'm eager to train the TWCU family and use my wealth of
knowledge to assist in maintaining the Society’s vision.
My name is IAN KENDELL, I have been a member of the T.W.C.U
Credit Union since 1979.
I am originally from Sans Souci, Toco where I first got involved in
organisation and leadership, as a member and officer of the youth
group, the county association, and the National Youth Council.
I studied Telecommunication engineering at JDTI and Co-operative
studies at the Cipriani College of Labour. I was the president of both
the Eastern and Senior Staff North branches of the Communication
Workers Union and retired as a manager of TSTT.
My aim, if successful, is to see the Credit Union grow its
membership and investment portfolios.
Lisamarie Ransome Douglas is a Subject Matter Expert in Human Resource Management with over twenty-two (22) years’ experience. Accomplished in transforming inefficient departments, streamlining staff management and improving performance. Excellent team leader with a proven ability to work within budgets, boost retention rates and optimize staff productivity. Mrs. Ransome Douglas has been a member of TWCU Credit Union for over fifteen years. She served previously on the Education Committee where she helped in the research and development of educational programs for members.
Currently she sits on the Board of Directors and Credit Committee as an alternate, HR/IR and Risk Committee as a member where she lends her expertise. Prior to arriving at TWCU Credit Union Mrs. Ransome Douglas served on the Supervisory and Education Committee at another Credit Union. Mrs. Ransome Douglas earned her MBA in Business Management from Anglia Ruskin University where her thesis focused on Customer Service Transformation. She has held multiple leadership roles as an Advisor for GLIMS Learning Academy and Supervisor at Telecommunication Services of Trinidad and Tobago Limited (TSTT). Mrs. Ransome Douglas currently volunteers her time at the National Parent Teachers’ Association as a Regional Executive Officer and in her community as a Tutor.
With over thirty-five years of experience in Credit Union management, I am a reliable, resourceful, and energetic customer service professional dedicated to serving the members of TWCU and fostering relationships within the Credit Union movement. My tenure in the industry has equipped me with the skills to provide tailored financial advice, cultivate member relationships, and develop innovative programs to advance membership engagement and satisfaction.
Prior to my career in Credit Union management, I spent thirty-three (33) years at TELCO/TSTT, where I held roles ranging from Technician to Senior Engineer, and eventually served as Acting Manager and Officer in Charge of various Exchanges in North Trinidad. This extensive experience provided me with a deep understanding of telecommunications infrastructure and operations.
In addition to my hands-on experience, I have served as a board member for thirty years, actively participating in decision-making processes during board meetings. My comprehensive knowledge of both Credit Union management and telecommunications uniquely positions me to offer strategic insights and contribute effectively to organizational growth and development.
I am passionate about leveraging my expertise to drive positive outcomes for both members and organizations alike, and I am eager to continue making meaningful contributions in the field.
Isaiah Douglas have been a member of TWCU Credit Union
for twenty years. As a youth member he has participated in
numerous Education Courses and Seminars. He is currently a
member of the TWCU Youth Arm. His experience lies in
Auditing where he previously worked at Nicki Cream
Limited and Chag Management Limited as an Accountant
performing accounting principles and practices.
As an Assistant teacher at Lower Morvant Government
Primary School with two years experience and guided by the
approved programme, Mr. Douglas prepares lesson plans and
other deliverables as instructed by the Ministry of
Education.
Mr. Douglas held multiple leadership roles as an Instructor at
Purple Dragon World Headquarters and Supervisor at ZMT
Designs Limited. He has received numerous awards for
Accounting, Education, Organization and Team Building
from St. Mary’s College and the Ministry of Sports.
I have been a proud member of the Credit Union for the past
three years.
Having worked in fast-paced environments for more that 20
years, I bring to the table refined administrative abilities and
thrive in these fast-paced office environments. My positive
outlook, amicable disposition and good discernment enable
me to handle a variety of responsibilities with minimal
supervision.
Personally, I’m a caring, responsible, family oriented, God-
fearing person.
I’ve done exceptionally well academically in the computer
field, with notable achievements in computer studies,
typewriting and Microsoft Office.
Within my community I offer assistance to the less fortunate
and assist in church activities. Giving back is a cornerstone
of my values and character.
I have been a member of the Credit Union for the past twenty
(20) years. I hold a Bachelors of Arts degree in Media and
Communications, from the University of Greenwich with
additional certification in protocol and event management.
Within the corporate space, I am currently a Quality
Management Advocate at TSTT, where our department is
tasked with ensuring external vendors follow the Quality
guidelines as set out by the company.
In 2012, I was awarded TSTT’s Most Outstanding Employee
in the area of Customer Service and Marketing. Outside of
TSTT, I am currently the Director of Membership of the
Association of Female Executives of Trinidad and Tobago
(AFETT) and a member of the Anglican Education Board of
Management (AEBM).
In the realm of Entrepreneurship, I have been in business for
the past seventeen (17) years of Peri’s Plus Ltd, a bra
boutique that manufactures undergarments, retails bras and
provides bra fittings for women. For my efforts, I have won
the Young Woman of the Year and Young Business Woman of
the Year 2012. In 2021, I won the Entrepreneurship World
Cup (Trinidad and Tobago) and placed third (3rd) in the
Caribbean. Additionally, in 2021, I was placed in an incubator
programme to pitch my business idea in Saudi Arabia. My second business venture, SPEAK Enterprises offers Master of
Ceremony and voice over services. Currently, I am the voice
of TSTT’s IVR and welcome messages. Leaving a legacy of
excellence, faith and service coupled with laying a strong
foundation for generational wealth for my family are my
guiding principles.
It would be my honour to serve, learn and add value to the
Credit Union as the Board of Directors and members would
see fit.
I Camille Carasquero am a recently retired Credit Service Supervisor, with over 32 years of experience in Credit and Customer Service at TSTT. I have been a member of TWCU Credit Union since 1991. My Service to TWCU Credit Union over the years is as follows:
I attained a BA (Hons) in Business Studies. I have also Participated in
courses offered by the Credit Union League, and many courses offered
at TSTT.
I have been a member of Toastmasters International since 2005. I am
also a member of Lions International. I am also an Executive member
of Diego Martin Athletic Club. I am also involved at my Parish
Church, St John’s R C in Diego Martin.
I believe in servant leadership. My service to this Society speaks to
my level of commitment, I am extremely committed in all my
undertakings. I bring my business acumen to the table and would like
to see continued growth and development of the Society.
I have been a member of the TWCU Credit Union Co-operative
Society Limited for more than 20 years. During this period, I have
served the Society in various statutory and non-statutory capacities,
including as the Supervisory Committee Secretary, Credit Committee alternate, Board of Directors alternate, Chairman of the Marketing and
Public Relations committee, and Member of the rebranding
committee. Currently, I am serving as Secretary of the Youth Arm
Development Committee and Marketing Committee.
Education: I hold a Bachelor of Arts with Honors in Marketing from
Anglia Ruskin University and an MBA in Digital Technology
Management from the University of Bedfordshire (UoB). Organization
& Profession: In my present role as a Senior Business Executive in the
Emerging Services and Innovation Division at TSTT I am involved in
the organization’s product development, implementation, and digital
adoption of SaaS solutions with a focus on FINTEC development.
As a People Leader and Senior Business Executive, in the Telcom
industry, I have gained relevant experience in my field, which has
equipped me to take on the responsibilities of the roles I am seeking to
fill.
I am passionate about serving the Society and giving back to my
community. I enjoy working with youths and sharing experiences in
this ever-changing community. I believe my contribution has been
impactful, and I can leverage my knowledge and experiences within
the financial ecosystem to add value and insight to the Society.
I am Ingrid Jack, a mother of two, grandmother of three and a proud
active member of the TWCU Credit Union Cooperative Society
Limited. for the past 50 years.
Early financial management for my family, money-raising activities at
Girl Guides and St. Augustine Girls, and other experiences led to my
tendency to do a lot with little. My interest in financial institutions and
business administration was piqued. The appetite for all things HR
grew when I was selected to assist the job evaluation team at TSTT.
This resulted in an avalanche of service which is reflected in my
membership in the Mother's Union, Curepe Community Council and
St. George East Branch Association.
Serving became my mantra. My attraction in the credit union industry
was ignited by attending the Telephone Workers Credit Union's
Annual General Meetings. This led me to the Supervisory Committee,
where I reviewed the and attest to the Society’s finances. I was eager
to learn and willing to assist.
I currently serve as a Director, Credit Committee Secretary, HRIR
Committee Secretary, Delinquency Committee member and
Governance member. I will continue to use my knowledge and
experience to positively transform TWCU members. I shall persist in
advocating for succession planning and instilling in the younger and
more recent members the importance of financial conservation. In the
future, I'm eager to train the TWCU family and use my wealth of
knowledge to assist in maintaining the Society’s vision.
Lorna Maycock is dedicated to serving members of the TWCU Credit
Union Cooperative Society and the Cooperative movement in Trinidad
and Tobago. With extensive experience in Credit Union Management
and cooperative governance, I ensure efficient documentation and
communication as Secretary to the Board of Directors. My
involvement in the Credit Committee ensures responsible lending
decisions. As Chairperson of the Youth Arm Development Committee,
I foster the growth of young members through educational initiatives
like the TWCU Youth Debate Competition, promoting critical thinking
and cooperation.
In my broader cooperative roles, I serve as Vice President of the
Northwest Regional Chapter and as a member of the Supervisory
Committee for the Cooperative Credit Union League of Trinidad and
Tobago Limited. My Educational background includes Degrees in Law
and Credit Union Management, coupled with certifications in
mediation, accounting, and broadcasting. Proficient in Microsoft suite,
Teams, and social media platforms, I leverage technology for efficient
communication and collaboration.
In my retirement, I volunteer in the Cooperative movement, using my
expertise to advance cooperation and community development.
Committed to values of teamwork, democracy, discipline, integrity,
and dedication, I pledge to uphold these principles in any capacity at
TWCU.
Lisamarie Ransome Douglas is a Subject Matter Expert in Human Resource Management with over twenty-two (22) years’ experience. Accomplished in transforming inefficient departments, streamlining staff management and improving performance. Excellent team leader with a proven ability to work within budgets, boost retention rates and optimize staff productivity. Mrs. Ransome Douglas has been a member of TWCU Credit Union for over fifteen years. She served previously on the Education Committee where she helped in the research and development of educational programs for members.
Currently she sits on the Board of Directors and Credit Committee as an alternate, HR/IR and Risk Committee as a member where she lends her expertise. Prior to arriving at TWCU Credit Union Mrs. Ransome Douglas served on the Supervisory and Education Committee at another Credit Union. Mrs. Ransome Douglas earned her MBA in Business Management from Anglia Ruskin University where her thesis focused on Customer Service Transformation. She has held multiple leadership roles as an Advisor for GLIMS Learning Academy and Supervisor at Telecommunication Services of Trinidad and Tobago Limited (TSTT). Mrs. Ransome Douglas currently volunteers her time at the National Parent Teachers’ Association as a Regional Executive Officer and in her community as a Tutor.